FAQs

First things first, don't be nervous. We'll start with a free consultation to determine your design needs (and if we'll make great collaborators).

Yes—we’ve got you covered!

For projects longer than 4 weeks, our standard payment schedule is:
25% to book your spot
25% at project kickoff
25% at the halfway point
Final 25% at wrap-up

For projects under 4 weeks, it’s simple:
50% upfront and 50% upon completion.

Need a custom setup? Just let us know—we’re happy to find a solution that works for you.

We specialize in Squarespace, Shopify or Wix website design and most of our projects use that platform, but we also offer Kajabi, Teachable or other plarforms in special cases.

Maybe! But if you’re struggling to attract the right clients, your visuals feel outdated, or your message isn’t landing—those are usually branding issues in disguise.

We’ll always guide you toward what will actually get results. If branding’s solid, we’re all in on the website. If not? We’ll help you build the right foundation first.

Your site should look good—but more importantly, it should work hard for your business.

We don’t offer logo-only designs—and here’s why.

A logo is just one part of the puzzle. To build a brand that truly connects, lasts, and grows with your business, you need strategy behind the visuals. That’s why we offer complete brand packages rooted in clarity, consistency, and purpose—so you walk away with everything you need to show up with confidence.

Your brand deserves more than just a pretty mark. It deserves a foundation. Let’s build it right.

Certainly! At RYNA Creative, we're dedicated to helping with any design inquiries or guidance you may require. As we handle multiple clients concurrently, we appreciate your understanding if we're unable to respond on the same day. However, rest assured, we'll make every effort to assist you promptly and efficiently.

We always do our best to work within your budget and find as many beautiful (and free!) assets as we can. But sometimes, certain elements come with a price tag. Depending on your project’s needs, these extras can range from just a few dollars to a few hundred.

Some common add-ons include things like font licenses, stock photos, copywriting,email marketing, scheduling, live chat, ecommerce extensions, advanced SEO, premium website themes, hosting or subscriptions, plugins, or extra revision rounds & more...

If your project requires any of these, we’ll guide you through the options and provide transparent pricing along the way—no surprises, just clarity.

We recognize that businesses are dynamic and constantly evolving. We understand that your needs may evolve over time. That's why we provide detailed tutorials to empower you to make changes or additions to your digital assets independently. However, if you require more complex assistance, feel free to reach out to us. We'll assess your requirements and determine if they necessitate booking a day rate session with our team.

We typically book projects 1-2 months in advance, but occasionally have earlier openings.

Fill out our contact form, and we'll schedule a call to explore your options. With limited availability each month, be sure to reach out as soon as possible.

All prices listed are in Canadian dollars and applicable taxes will be added to your invoice.

Yes! We can accept e-transfers (Canadian banks only) and all major credit cards.

We’ve got you. Custom add-ons and tailored solutions are always on the table.

Just shoot us a message at hello@rynacreative.com—we’ll help you build exactly what your business needs.